Refund and Returns Policy for RTCloud.in and it SubDomians
Welcome to RT Cloud, a website that provides software and tools for HRM, AI, CRM and GST billing software, etc. By using our website or our website sub-Domain’s and services, you agree to be bound by the following terms and conditions. Please read them carefully before you proceed.
Demo accounts: We offer demo/free accounts for all our software and tools, so you can try them before you buy them. If you have any trouble accessing or using the demo accounts, please contact us at info@rtcloud.in and we will provide you with the necessary credentials.
Refunds: We have a 10-day refund policy, which means you can request a refund within 10 days of your purchase if you are not satisfied with our software and tools. However, we will not issue a refund if you request it after 10 days or if you request it because you find our software and tools lacking in features, options, menus or settings that were already available in the demo accounts. Please make sure you test the demo accounts thoroughly before you make a purchase.
Eligibility for Refunds
1. 10-Day Satisfaction Guarantee:
– If the software purchased from us, such as ERP, CRM, or HRM, is not functioning as described in our sales pages, you are eligible for a full refund. Please request this within seven days of purchase.
2. Non-Refundable Situations:
– If the software is working correctly as per the specifications outlined at the time of sale, but you decide to change your mind, we regret to inform you that we cannot process a refund.
Process for Claiming a Refund
To initiate a refund, please contact us through the email address provided on our [Contact Page]. Our support team will guide you through the refund request process.
We strive to resolve all issues in a timely manner and appreciate your understanding and cooperation. Our goal is to provide the best possible solutions and ensure our software meets your expectations.
Thank you for choosing RTCloud.in for your software needs.